United Kingdom

Belgium

Germany

Japan

Spain

 China

Taiwan

Singapore

Australia

Thailand

Czech Republic

India

Malaysia

Switzerland

Sweden

Poland

Lithuania

Norway

Finland 

Austria

Netherlands

South Korea

Canada

France

Denmark

Mexico

Brazil

Slovakia

South Africa

Scotland

Romania

Vietnam

Ireland

Philippines

Israel

Slovenia

United Arab Emirates

Greece

Hungary

New Zealand

Costa Rica

Argentina

Italy

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world.  Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu’s outstanding reputation and “Excellence in Science.”  People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?
<h3>FIELD SALES ENGINEER I</h3>
This positions is available in 2 locations
<ul>
<li>Dallas, TX, USA</li>
<li>Fort Worth, TX, USA</li>
</ul>
<h4>WHAT CAN SHIMADZU OFFER YOU?</h4>
<ul>
<li>Our Culture: A Certified Great Place to Work firmly committed to diversity, inclusion, and belonging.
</li>
<li>Competitive Compensation: Day 1 Benefits and competitive salary.
</li>
<li>Retirement Benefits: Matching 401K and a Profit-Sharing Program.
</li>
<li>Health Benefits: Flexible Spending/Health Savings Accounts.
</li>
<li>Performance Bonuses: Variable Pay Plan for commission and incentive roles.
</li>
<li>Work-Life Balance: Generous Paid Time Off and Hybrid work options for qualifying roles.
</li>
<li>Education: Tuition Assistance Program for both graduate and undergraduate levels.
</li>
<li>Insurance Perks: Pet Insurance, optional Identity theft, legal pre-paid, critical care benefits, and robust company-paid life and disability programs, inclusive of paternity and maternity leave.
</li>
<li>Well-being: Comprehensive Corporate Wellness Program.
</li>
<li>Work Flexibility: Business casual Dress Attire &amp; casual (jeans) Friday! 
</li>
<li>Professional Growth: Clear pathways for Career, Leadership, and Personal Development.
</li>
<li>Employee Engagement: Active Inclusion, Diversity, and Culture Employee Resource Groups (ERGs).
</li>
</ul>
<h4>ADDITIONAL COMPENSATION:</h4>
<ul>
<li>For Service, Technical Support, Marketing &amp; Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
</li>
<li>For Employees who reside in Connecticut, Massachusetts, New Jersey, and California, additional compensation is offered through a Cost-of-Living Adjustment (COLA).
</li>
</ul>
<h4>POSITION SUMMARY:</h4>
The individual in this position is responsible for a wide variety of service-related support functions including, but not limited to, the repair, maintenance, and performance of IQ/OQ/PT of assigned products. The products are to include SSI owned demo equipment, instruments returned from customers and customer owned products.
This position is responsible for repair, maintenance and installation of assigned products.
This document attempts to communicate the traditional, physical and environment demands associated with this position. The company will consider reasonable accommodation including changing the way the job is traditionally performed whenever necessary to provide individuals with disabilities an equal employment opportunity.
<h4>JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:</h4>
<ol>
<li>Providing repair and maintenance support on assigned products. (Daily)</li>
<li>Accurate documentation and reporting of all repairs and product failures and when applicable providing design change and improvement recommendations. (Daily)</li>
<li>Timely submission of all required paperwork and documentation as required. (Daily)</li>
<li>May complete in-house bench repair work from time to time, while majority of work time will handle field service calls under limited supervision. (Daily)</li>
<li>Day and overnight travel in the local region to include possible assignments in a neighboring region. (Weekly)</li>
<li>Provide customers and field personnel with telephone technical support, repair parts shipments and documentation required to effect instrument repairs, maintenance, and installations. (Daily)</li>
</ol>
<h5>SCOPE:</h5>
This position’s primary focus is to learn how to provide quality, efficient service to our customers and to support the regional staff in the performance of the same. Engineers will be assigned as specific territory/customers as they continue to develop their service skills.
<h5>KNOWLEDGE REQUIREMENTS:</h5>
<ul>
<li>CASUAL (Training/Mentoring Skills)</li>
<li>WORKING (Japanese Culture / Chemistry)</li>
<li>THOROUGH (Electronics Knowledge / Organizational Skills / Communication Skills / Mechanical Knowledge / Computer Literate / Troubleshooting Skills / Inventory Knowledge / Analytical Instrumentation / Customer Relations Skills / Report Preparation)</li>
</ul>
<h5>PROBLEM SOLVING REQUIREMENTS:</h5>
Incumbent should be proficient at effectively and efficiently troubleshooting and repairing instrument problems, performing installations, and providing, when necessary, customer and staff training.
<h5>EDUCATION AND/OR EXPERIENCE REQUIREMENTS:</h5>
IIncumbent should have at least Associate degree in Electrical Engineering or Technology; while a bachelor’s degree is preferred. At least four (4) years of field or in-house exposure to analytical instrumentation repair work, is required. Incumbent should have proficiency in at least five product line areas.
At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.
<h5>SUPERVISORY RESPONSIBILITIES:</h5>
None
<h5>PHYSICAL DEMANDS:</h5>
May include frequent bending, standing, stooping, walking, talking, sitting/driving for long periods of time and pulling/pushing of instrumentation/parts can also be expected. Incumbent must be able to lift up to 40 pounds routinely throughout the workday. Will also be required from time to time to assist in lifting heavier equipment. Incumbent must have use of hand to finger senses, in order to use and grasp hand tools to repair instrumentation. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
<h5>SAFETY/PERSONAL PROTECTIVE EQUIPMENT:</h5>
Position is required to maintain proper housekeeping and safety standards in particular to lab safety protocol. Proper use of personal protective equipment and safety devices as required by the Corporate Safety Document policies and procedures and/or customer dictated policy.
<h5>WORK ENVIRONMENT:</h5>
This position is a field-based role that may work in the service repair lab from time to time, while the majority of work days are spent traveling (day and overnight) to customer locations within the region. The position requires the incumbent to have the ability to work alone on projects, as well as, collaborating as part of team. Incumbent may work at several different work sites during-the-course of a business day in-order to support the needs of Shimadzu customers. Extra hours may periodically be required, in-order to fulfill the functions required by this position. The position will include contact with SSI employees and outside customers that requires prompt and friendly handling of all related inquires.

Field Service Engineer I

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world.  Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu’s outstanding reputation and “Excellence in Science.”  People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?
In the course of replacements we are looking for our European Headquarters in Duisburg for a
<h3>X-RAY SERVICE ENGINEER OR TECHNICIAN (M/F/D)</h3>
<h4>Your mission at Shimadzu:</h4>
<ul>
<li>As a 2nd level Engineer in our office in Duisburg you will be responsible for the technical support of our field service engineers for our X-Ray products by phone, e-mail or remotely
</li>
<li>You will be responsible for training of field service engineers (m/f/d) in our training center in Duisburg. This includes creating digital training modules for our company e-learning platform
</li>
<li>You will perform equipment installations, maintenance, repairs and introduce customers to our products at end-customer locations within Europe and other Shimadzu Europe affiliated countries
</li>
<li>You will form a link to the Shimadzu Corporation in Japan and our other business partners by ensuring smooth information and knowledge exchange for the products you support
</li>
</ul>
<h4>This is you:</h4>
<ul>
<li>You have a degree equivalent to Engineer / Associate or higher in area of medical or electrical engineering or similar 
</li>
<li>Having professional experience as a service engineer or as a technical service support
</li>
<li>You have analytical thinking skills and you like solving technical problems
</li>
<li>You are a team worker with high communication skills but as well able to work independently if required
</li>
<li>You have a very good command of written and spoken English and a good knowledge of German or the willingness to learn the German language
</li>
<li>You are proficient in the use of MS Office applications
</li>
<li>You are highly flexible and willing to travel
</li>
<li>You have a class B driver&#39;s license
</li>
</ul>
<h4>Our offer:</h4>
<ul>
<li>A permanent employment relationship with an attractive compensation package as well as flexible working hours
</li>
<li>Professional training and further education
</li>
<li>Teamwork in a growth-oriented, stable and globally active company
</li>
<li>An international and varied field of activity
</li>
<li>The opportunity to work independently and on your own responsibility to a high degree
</li>
<li>Joint events and activities
</li>
<li>Free parking
</li>
</ul>
Have we sparked your interest? Then we look forward to receiving your online application!

X-Ray Service Engineer or Technician (m/f/d)

Since 1936, millions of samples worldwide have been analyzed using LECO instruments for elemental analysis, thermal analysis, metallography, and mass spectrometry. Our comprehensive solutions for improving productivity include working with you to find the right equipment for the type of analysis you are doing — and providing you with the training, application support, and service you need to keep your lab running at its best.
For over 80 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.
<h3>FIELD SALES ENGINEER</h3>
<h4>Position Summary:</h4>
LECO is looking for a competitive Field Sales Engineer for Indiana who exhibits an interest in chemical analysis and material testing. The successful sales engineer will play a key role in creating and understanding laboratory solutions for Metallurgical, Spectroscopy, Thermal and Elemental Analysis. The successful candidate will interface and assist existing and new potential customers, qualify prospects and work with the customer base to find solutions for their analytical and materials characterization problems and empowering results. 
<h4>Position Responsibilities:</h4>
<ul>
<li>Responsible for direct sales of all assigned products and related accessories /consumables.</li>
<li>Evaluate customer needs and prepare/deliver appropriate presentations on testing protocols and procedures for both Prime and Metallographic Equipment and Consumable offerings. <ul>
<li>Prime Analytical Instrumentation for Materials Science (Primary/Secondary Metals Markets) and Organic/Energy (Foods, Feeds, Coal, Etc.) of which elemental analysis is performed by combustion, inert gas fusion, OE spectroscopy techniques. </li>
<li>Metallographic Equipment including sample preparation, optical and hardness testing equipment.</li>
</ul>
</li>
<li>Attend meetings, sales events, and trainings to keep abreast of the latest developments</li>
<li>Research accounts and generate or follow through sales leads </li>
<li>Actively seek out new sales opportunities through cold calling, networking, and social media</li>
<li>Travel assigned territory in domestic USA<ul>
<li>Territory Location – Indiana</li>
</ul>
</li>
<li>Requires up to 50% overnight travel</li>
<li>Ideal candidate would be located within the Indianapolis area, but not required.</li>
<li>Work with Service / Applications / Technical Communications / Research &amp; Development on customer issues, installations, samples, etc. as required</li>
</ul>
<h4>Position Requirements:</h4>
<ul>
<li>Strong communication, negotiation, and interpersonal skills</li>
<li>Sense of ownership and pride in your performance and its impact on company’s success</li>
<li>Critical thinker and problem-solving skills</li>
<li>Team player</li>
<li>Good time-management skills</li>
<li>Self-motivated and driven</li>
<li>Windows 10, Microsoft Office skills</li>
<li>Prior field sales and/or lab experience would be a plus</li>
<li>Hands-on experience with a CRM, Salesforce, is a plus but not required</li>
<li>Ability to work within the USA without restrictions</li>
</ul>
<h4>Education/Certifications:</h4>
<ul>
<li>BS Degree preferably in Chemistry, Material Science, or other related disciplines</li>
</ul>
EOE M/F/VET/Disability

 Field Sales Engineer

Since 1936, millions of samples worldwide have been analyzed using LECO instruments for elemental analysis, thermal analysis, metallography, and mass spectrometry. Our comprehensive solutions for improving productivity include working with you to find the right equipment for the type of analysis you are doing — and providing you with the training, application support, and service you need to keep your lab running at its best.
For over 80 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.
<h3>REGIONAL SALES MANAGER - EASTERN</h3>
<h4>Position Summary:</h4>
LECO is looking for a competitive Field Sales Engineer for Indiana who exhibits an interest in chemical analysis and material testing. The successful sales engineer will play a key role in creating and understanding laboratory solutions for Metallurgical, Spectroscopy, Thermal and Elemental Analysis. The successful candidate will interface and assist existing and new potential customers, qualify prospects and work with the customer base to find solutions for their analytical and materials characterization problems and empowering results. 
<h4>Position Responsibilities:</h4>
<ul>
<li>Responsible for direct sales of all assigned products and related accessories /consumables.</li>
<li>Evaluate customer needs and prepare/deliver appropriate presentations on testing protocols and procedures for both Prime and Metallographic Equipment and Consumable offerings. <ul>
<li>Prime Analytical Instrumentation for Materials Science (Primary/Secondary Metals Markets) and Organic/Energy (Foods, Feeds, Coal, Etc.) of which elemental analysis is performed by combustion, inert gas fusion, OE spectroscopy techniques. </li>
<li>Metallographic Equipment including sample preparation, optical and hardness testing equipment.</li>
</ul>
</li>
<li>Attend meetings, sales events, and trainings to keep abreast of the latest developments</li>
<li>Research accounts and generate or follow through sales leads </li>
<li>Actively seek out new sales opportunities through cold calling, networking, and social media</li>
<li>Travel assigned territory in domestic USA</li>
<li>Territory Location – Indiana</li>
<li>Requires up to 50% overnight travel</li>
<li>Ideal candidate would be located within the Indianapolis area, but not required.</li>
<li>Work with Service / Applications / Technical Communications / Research &amp; Development on customer issues, installations, samples, etc. as required</li>
</ul>
<h4>Position Requirements:</h4>
<ul>
<li>Strong communication, negotiation, and interpersonal skills</li>
<li>Sense of ownership and pride in your performance and its impact on company’s success</li>
<li>Critical thinker and problem-solving skills</li>
<li>Team player</li>
<li>Good time-management skills</li>
<li>Self-motivated and driven</li>
<li>Windows 10, Microsoft Office skills</li>
<li>Prior field sales and/or lab experience would be a plus</li>
<li>Hands-on experience with a CRM, Salesforce, is a plus but not required</li>
<li>Ability to work within the USA without restrictions</li>
</ul>
<h4>Education/Certifications:</h4>
<ul>
<li>BS Degree preferably in Chemistry, Material Science, or other related disciplines</li>
</ul>
EOE M/F/VET/Disability

Regional Sales Manager - Eastern

Since 1936, millions of samples worldwide have been analyzed using LECO instruments for elemental analysis, thermal analysis, metallography, and mass spectrometry. Our comprehensive solutions for improving productivity include working with you to find the right equipment for the type of analysis you are doing — and providing you with the training, application support, and service you need to keep your lab running at its best.
For over 80 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.
<h3>FIELD SALES SPECIALIST – MATERIALS ANALYSIS</h3>
<h4>Position Summary:</h4>
LECO wouldn’t be an industry leader without its successful sales team. We’re seeking a qualified Field Sales Specialist – Materials Analysis for the United States who exhibits an interest in spectroscopy and material testing. The ideal candidate will have a strong understanding of the sales process and play a key role in all field sales before, during, and after the sales process for LECO’s atomic emission, automated hardness, and image analysis product offerings. We’re seeking a quick learner who has strong listening and demonstration skills to showcase our product offerings in a compelling matter. Often tasked with assisting the field sales team with technical presentations, attending trade shows, and providing demonstrations of product offerings, the sales specialist must be both approachable and professional to increase our market growth. 
<h4>Position Responsibilities:</h4>
<ul>
<li>Work with the existing field sales team to design and coordinate specific outreach efforts of atomic emission, automated hardness, and image analysis product lines. </li>
<li>Assist product management with technical needs regarding marketed products including ongoing feedback, competitive environment, customer related issues/needs, etc. as they apply to the improvement and sales of the assigned products. </li>
<li>Coordinate efforts with the sales team to assist in lead generation and cultivation as required. </li>
<li>Attending meetings, sales events, and training to keep abreast of the latest developments.</li>
<li>Travel assigned territory in domestic USA<ul>
<li>Territory Location – Remote</li>
</ul>
</li>
<li>Requires up to 60% overnight travel.</li>
<li>Ideal candidate would be located within the Midwest area, but not required.</li>
<li>Work with Sales / Service / Applications / Technical Communications / Research &amp; Development on customer issues, installations, samples, etc. as required</li>
</ul>
<h4>Position Requirements:</h4>
<ul>
<li>Demonstratable hands on experience with atomic emission spectroscopy and/or exposure to other surface science instrumentation (i.e. Auger, SEM, XPS, etc.)</li>
<li>Prior experience in sales, sales support, and/or exposure to clients is preferred </li>
<li>Experience supporting ferrous and nonferrous metals and metals analyses </li>
<li>Strong communication, negotiation, and interpersonal skills</li>
<li>Sense of ownership and pride in your performance and its impact on company’s success</li>
<li>Critical thinker and problem-solving skills</li>
<li>Team player</li>
<li>Good time-management skills</li>
<li>Self-motivated and driven</li>
<li>Windows 10, Microsoft Office skills</li>
<li>Hands-on experience with a CRM, Salesforce, is a plus but not required</li>
<li>Ability to work within the USA without restrictions</li>
</ul>
<h4>Education/Certifications:</h4>
<ul>
<li>Minimum of a Bachelor’s degree in Sciences focused on Materials Science or Chemistry</li>
</ul>
EOE M/F/VET/Disability

Field Sales Specialist – Materials Analysis 

Since 1936, millions of samples worldwide have been analyzed using LECO instruments for elemental analysis, thermal analysis, metallography, and mass spectrometry. Our comprehensive solutions for improving productivity include working with you to find the right equipment for the type of analysis you are doing — and providing you with the training, application support, and service you need to keep your lab running at its best.
For over 80 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.
<h3>FIELD SERVICE ENGINEER - SOUTHWESTERN</h3>
<h4>Schedule:</h4>
<ul>
<li>Full Time: Remote, salaried position with travel</li>
</ul>
<h4>Position Summary:</h4>
The Field Service Engineer role requires a motivated, self-starter who is able to work remotely with minimal supervision. You will spend a majority of your time at customer locations, with travel up to 5 days per week. You will provide maintenance, repairs, upgrades, installations, and training on analytical and metallographic instrumentation in our Southwestern Region. This position focuses on LECO’s customer base in Texas, Louisiana, and Arkansas with travel to surrounding regions on an as-needed basis. The ideal candidate will reside in the Houston, TX area.
<h4>Position Responsibilities:</h4>
<ul>
<li>Provide preventive/general maintenance, breakdown repair, troubleshooting and corrective actions to analytical and metallographic instrumentation</li>
<li>Perform new instrumentation installations as well as updates and upgrade kit installations</li>
<li>Provide training on theory, operation, software, and good maintenance practices</li>
<li>Ensure the work above is performed in accordance with LECO’s ISO accreditation</li>
</ul>
<h4>Position Requirements:</h4>
<ul>
<li>Self-motivated with strong communication skills (both written and verbal)</li>
<li>Adhere to customer’s site and safety requirements while conducting yourself in a professional manner</li>
<li>Detail oriented with strong organizational skills</li>
<li>Attend instrumentation training at LECO Corporation in St. Joseph, Michigan for a period of 3-5 months</li>
<li>Complete field service training with experienced field service engineers throughout the country</li>
<li>Attend annual service training at LECO Corporation in St. Joseph, Michigan</li>
<li>Ability to travel daily with up to four overnight hotel stays per week (Monday – Friday)</li>
<li>Possess a valid driver’s license with a clean driving record</li>
<li>Pass a background check and substance abuse screenings</li>
<li>Must be authorized to work in the US without restriction</li>
<li>Should have a personal credit card, or the ability to obtain one</li>
<li>Strong mechanical skills, and previous experience with AC and DC electronics, or the ability to learn</li>
<li>Chemistry or military background is advantageous, but not required</li>
</ul>
<h4>Education/Certifications:</h4>
<ul>
<li>One or more of the following:
</li>
<li>Two Year Technical Degree or Trade School
</li>
<li>Prior Military with training in a technical field
</li>
<li>Equivalent work experience or training in a technical field
</li>
</ul>
EOE M/F/VET/Disability

Field Service Engineer - Southwestern

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about <a href="https://www.agilent.com/">Agilent</a>.
<h3>FIELD SERVICE ENGINEER</h3>
<ul>
<li>Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions- hardware, software and networking products as well as operating systems.
</li>
<li>Installs and optimizes hardware/software/network products and configurations at customer sites.
</li>
<li>Diagnoses and resolves product performance problems.
</li>
<li>Ensures customer happiness by guiding customers on preventive maintenance and configurations, which may impact product performance.
</li>
<li>Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers&#39; business.
</li>
<li>Delivers (does not craft) fully coordinated solutions, which may include peripherals, communications, operating systems and applications software.
</li>
<li>Serves as an internal resource on technical issues and runs product partner concerns Collaborates with Agilent teams such as Support, Sales, Marketing and R&amp;D to provide solutions to customers.
</li>
<li>May have knowledge of third-party products.
</li>
<li>May deliver internal technical training and maintenance seminars and workshops for field engineers or customers and train them.
</li>
<li>May calibrate equipment on-site for large volume customers.
</li>
<li>May qualify leads.
</li>
<li>Must consent to participate and meet Agilent approved customer/vendor credentialing requirements vital to gain access to customer sites.
</li>
<li>Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor&#39;s or Master&#39;s Degree or equivalent.
</li>
<li>Post-graduate, certification and/or license may be required.
</li>
<li>Typically, at least 4+ years shown experience for entry into this level.
</li>
</ul>
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
<ul>
<li>Option to Work Remote: Yes</li>
<li>Schedule: Full time</li>
<li>Shift: Day</li>
<li>Duration: No End Date</li>
<li>Job Function: Services &amp; Support</li>
</ul>

Field Service Engineer

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about <a href="https://www.agilent.com/">Agilent</a>.
<h3>FIELD SERVICE ENGINEER (Campus Hire)</h3>
<h4>Job Description</h4>
<ul>
<li>Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems.
</li>
<li>Installs and optimizes hardware/software/network products and configurations at customer sites.
</li>
<li>Diagnoses and resolves product performance problems.
</li>
<li>Performs maintenance and repair services and compliance service as well.
</li>
<li>Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
</li>
<li>Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers&#39; business.
</li>
<li>Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
</li>
<li>Serves as an internal resource on technical issues and manages product escalations Collaborates with Agilent teams such as Support, Sales, Marketing and R&amp;D to provide solutions to customers.
</li>
<li>May have knowledge of third-party products.
</li>
<li>May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
</li>
<li>May train other field engineers or customers.
</li>
<li>May calibrate equipment on-site for large volume customers.
</li>
<li>May qualify leads.
</li>
<li>Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.
</li>
<li>Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor&#39;s or Master&#39;s Degree or equivalent.
</li>
<li>Post-graduate, certification, and/or license may be required.
</li>
</ul>
<blockquote>
A Graduate Hire is an external candidate who completed a Bachelors, Masters or PhD degree within 24 months prior to their starting date. 
</blockquote>
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
<ul>
<li>Option to Work Remote: Yes</li>
<li>Travel Required: 100% of the Time</li>
<li>Schedule: Full time</li>
<li>Shift: Day</li>
<li>Duration: No End Date</li>
<li>Job Function: Services &amp; Support</li>
</ul>

Field Service Engineer (Campus Hire)

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about <a href="https://www.agilent.com/">Agilent</a>.
<h3>INSIDE SALES REPRESENTATIVE - ANALYTICAL INSTRUMENTS – DANISH (LC, GC, GC/MS, HPLC)</h3>
Have you ever considered using your scientific background in a different way? Looking for a new challenge where you can apply your skills in a commercial environment? Then this position is for you!
As our new Inside Sales Representative you will have the responsibility for selling Agilent Technologies products, solutions, and services to our valued customers across Chromatography (LC, GC, GC/MS, HPLC) and Spectroscopy (Atomic and Molecular). This includes instrument, software, and related accessories in a defined territory primarily through outbound and inbound sales activities via telephone, email and other digital methods
<h4>Responsibilities include but not limited to:</h4>
<ul>
<li>Representing the company to the customers in all sales-oriented activities.
</li>
<li>Focus on acquiring new customers, growing our wallet-share as well as retaining and growing an existing installed base of customers. These activities include quotations generation as well as all administrative tasks related to our internal systems.
</li>
<li>Selling company consumable products to end-user users in assigned territories, through multichannel inbound and outbound sales activities (phone, web chat, e-mail). Sales activities require technical knowledge of products and applications.
</li>
<li>You will act independently but will also support a Field Sales team. Accountable to achieve team and individual sales quota.
</li>
<li>For this position you will cover the Danish market.
</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>University Degree or equivalent within Biological/Life Sciences (ideally biochemistry or analytical chemistry).
</li>
<li>First experience in/ knowledge of analytical techniques such as Chromatography (LC, GC, HPLC etc…) and /or Spectroscopy in a similar position or as an end user.
</li>
<li>Experience in Sales is a plus.
</li>
<li>Full proficiency in Danish, but also a good level of English (written and oral).
</li>
</ul>
<h4>Apart from these more technical skills, you should also have:</h4>
<ul>
<li>Efficient communication skills: verbal, written and listening.
</li>
<li>Excellent time-management skills as well as being able to work under pressure.
</li>
<li>Cooperative and proactive approach to problem-solving.
</li>
<li>The ability to understand customer requirements and balance customer expectations with Agilent&#39;s business needs.
</li>
<li>Proactive with a “can-do” attitude and a natural instinct to deliver the highest-levels of customer service.
</li>
<li>Comfortable with digital tools (webchat, e-mails, social media, teleconferencing etc.).
</li>
</ul>
<h4>We offer:</h4>
<ul>
<li>An opportunity for you to grow within an excellent company to develop your skills.
</li>
<li>A dedication to work/life balance.
</li>
<li>An independent job among good colleagues, in a growth orientated conglomerate. You will become part of a caring and fast paced environment, built on integrity, information, and trust.
</li>
<li>Be part of a company where we value quality in the solutions we deliver to our customers, with our employees and in relation to the processes we work with.
</li>
<li>Flexibility in the workplace, where working from home will be possible up to 50% of the time.
</li>
</ul>
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
<ul>
<li>Option to Work Remote: Yes</li>
<li>Travel Required: No</li>
<li>Schedule: Full time</li>
<li>Shift: Day</li>
<li>Duration: No End Date</li>
<li>Job Function: Sales</li>
</ul>

 Inside Sales Representative - Analytical Instruments (LC, GC, GC/MS, HPLC) 

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about <a href="https://www.agilent.com/">Agilent</a>.
<h3>FIELD SERVICE ENGINEER - SPECTROSCOPY</h3>
<h4>Job Description</h4>
Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work.
As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying your communication skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a commitment to deliver the highest-levels of customer service is how you will build customer success.
<ul>
<li>You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems.
</li>
<li>Installs and optimizes hardware/software/network products and configurations at customer sites.
</li>
<li>Diagnoses and resolves product performance problems.
</li>
<li>Performs maintenance and repairs.
</li>
<li>Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
</li>
<li>Proactively responds to potential equipment issues to prevent unplanned interruption of customers&#39; business.
</li>
<li>Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
</li>
<li>May train other field engineers and customers in the solutions.
</li>
<li>May qualify leads.
</li>
<li>Candidate must be willing and able to travel overnight.
</li>
<li>Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites. Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelors or master’s degree within the science field – e.g. chemistry, analytical chemistry biochemistry, biotechnology or similar, or relevant work experience
</li>
<li>1+ years of experience in a similar position or experience as an end user
</li>
<li>Experience with troubleshooting and problem solving
</li>
<li>Spectroscopy background, ICPMS, ICPOES and/or AA, Cary UV VIS, FTIR, is preferred
</li>
<li>Experience with the Agilent solutions is desired but not essential
</li>
<li>Verbal and written communication is clear, respectful and timely
</li>
<li>Ability to travel up to 30%
</li>
</ul>
Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, <a href="www.agilent.com/en/accessibility">please visit</a>.
<ul>
<li>Option to Work Remote: Yes</li>
<li>Travel Required: 50% of the Time</li>
<li>Schedule: Full time</li>
<li>Shift: Day</li>
<li>Duration: No End Date</li>
<li>Job Function: Services &amp; Support</li>
</ul>

Jobs - page 81

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