United Kingdom

Belgium

Germany

Japan

Spain

 China

Taiwan

Singapore

Australia

Thailand

Czech Republic

India

Malaysia

Switzerland

Sweden

Poland

Lithuania

Norway

Finland 

Austria

Netherlands

South Korea

Canada

France

Denmark

Mexico

Brazil

Slovakia

South Africa

Scotland

Romania

Vietnam

Ireland

Philippines

Israel

Slovenia

United Arab Emirates

Greece

Hungary

New Zealand

Italy

<p><strong>Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.</strong></p><h3><strong>Orbem MRI Field Service Engineer</strong></h3><h4><strong>Responsibilities</strong></h4><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text"><p style="margin-bottom:0px;margin-right:0px;margin-top:0px;">The function of the Orbem Field Service Engineer is to attend the service activities for all installed systems at Orbem customer around Europe (especially CH, South DE and North IT), taking care of the solution of all technical cases opened by Orbem related to their existing systems.</p><p style="margin-bottom:0px;margin-right:0px;margin-top:0px;">This position has to attend any case assigned by the Orbem Team Service Leader. Even non-Orbem cases can be attended by the position, they cannot require long working times, as Orbem is the highest priority to be attended over any other system incident.</p><p style="margin-bottom:0px;margin-right:0px;margin-top:0px;">This position includes Field Service Engineer responsibilities.</p><h5><strong>Objectives</strong></h5><ul><li>Attend Orbem technical cases including installations, support, software and hardware issues fulfilling required KPI’s</li><li>Support, attend and solve Orbem Technical incidents in his/her base country and/or other European countries.</li><li>Collaborate with all the Orbem Field Service Engineer Team members.</li></ul><h5><strong>Location</strong></h5><p style="margin-bottom:0px;margin-right:0px;margin-top:0px;">The role is hybrid, involving office days and necessitating frequent travel within the designated region for client visits and meetings.</p></div></div></div><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text"><h4><strong>Qualifications</strong></h4><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text"><ul><li>A degree level engineering qualification (or equivalent) or be able to demonstrate a similar level of knowledge and skill gained by practical experience</li><li style="margin-bottom:8.0pt;">Knowledge of current regulatory, environmental and safety legislation in all responsible localities of the position</li><li style="margin-bottom:8.0pt;">An excellent standard of both spoken and written English</li><li style="margin-bottom:8.0pt;">A current valid driving licence</li><li style="margin-bottom:8.0pt;">No visa or other restriction preventing travel in the USA or EU.</li><li style="margin-bottom:8.0pt;">Minimum work experience in technical field support and service within a global life sciences or related technical product work environment.</li><li style="margin-bottom:8.0pt;">Technical engineering work experience involving direct delivery of customer facing and remote field service and support for complex life sciences products and advanced instrumentation. Bruker product service experience preferred.</li><li style="margin-bottom:8.0pt;">High knowledge in Bruker NMR/MRI instruments, hardware, software and application is recommended</li><li style="margin-bottom:8.0pt;">Excellent verbal, written, computer, technical, analytical, negotiation and influence, interpersonal communication and presentation skills with advanced technology skills and proficiency in MS Office Suite (inc. MS Visio &amp; Project), SAP, and Salesforce</li><li style="margin-bottom:8.0pt;">Support, attend and solve Orbem Technical incidents in his/her base country and/or other European countries.</li><li style="margin-bottom:8.0pt;">Collaborate with all the Orbem Field Service Engineer Team members.</li></ul><h5><strong>Reporting</strong></h5><p style="margin-bottom:0px;margin-right:0px;margin-top:0px;">The position reports to the Orbem Team Service Leader but will keep matrix reporting to his/her country Team Leader Field Service Switzerland.</p></div></div></div></div></div></div>

Orbem MRI Field Service Engineer

<p><strong>It&#39;s more than just something that fills our days. At Thermo Fisher Scientific, our work has a purpose. Our work requires passion and creates meaningful outcomes. Our work matters. We&#39;re sharing our expertise and technological advancements with customers, helping them make the world a better place - whether they&#39;re discovering a cure for cancer, protecting the environment or making sure our food is safe.</strong></p>
<p><strong>When you’re part of Thermo Fisher Scientific, you’ll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&amp;D in the industry, we give our people the resources and chances to create meaningful contributions to the world.</strong></p>
<h3><strong>FIELD SERVICE ENGINEER MOLECULAR / CHROMATOGRAPHY</strong></h3>
<h5><strong>Reporting to:</strong></h5>
<ul>
<li>Field Service Manager HPLC/IC/TEA/Mol, Service Switzerland ULS</li>
</ul>
<h5><strong>Division:</strong></h5>
<ul>
<li>CMD; Unity Lab Services, part of Thermo Fisher Scientific, provides critical on-site instrument services at customer locations. Our colleagues are passionate about improving customer experience and service operations efficiency.</li>
</ul>
<h5><strong>Discover Impactful Work:</strong></h5>
<ul>
<li><p>This is an excellent opportunity to start your career in our growing Field Service team and make a difference - you will receive comprehensive training from our colleagues to get you started with your development within Thermo Fisher Scientific.</p>
</li>
<li><p><strong>Main focus of the role is Installation, Preventive Maintenance, Instrument Qualification and Troubleshooting of Molecular Devices within Switzerland.</strong></p>
</li>
<li><p><strong>If interested, further development in the chromatographic field is desired.</strong></p>
</li>
</ul>
<h4><strong>Responsibilities:</strong></h4>
<ul>
<li><p>Collaborate with colleagues in our customer care center to efficiently schedule your service visits to meet and exceed customer expectations.</p>
</li>
<li><p>Install our products from our diverse Molecular and later Chromatography portfolio, demonstrate instrument specification and instruct customers on use (Familiarization).</p>
</li>
<li><p>Perform preventive maintenance and qualifications on customer instruments and help to improve instrument uptime and availability.</p>
</li>
<li><p>Detailed preparation and documentation of maintenance and qualification activities to meet regulatory requirements.</p>
</li>
<li><p>Analysis of instrument failures.</p>
</li>
<li><p>Contributes to the overall Service Targets with respect to Bookings, Revenues, Service Profit and Overhead Cost while following all internal rules, processes and practices (as they are described).</p>
</li>
<li><p>Performs all Service Activities in line with internal rules and customer regulations.</p>
</li>
<li><p>Always ensure the highest professional relationship with our customer base to achieve customer loyalty and raise issues if necessary, to solve critical tasks in the fastest way possible.</p>
</li>
<li><p>Follow our ethical business conduct guidance.</p>
</li>
<li><p>Manage the company&#39;s assets provided, such as Car Stock/Inventory of Parts, Computer, Telephone, general Tools, Software, Company Car, Manuals etc.</p>
</li>
<li><p>Optimize the own work schedule by coordinating with all the vital partners for service planning/scheduling (Dispatching function, Team Leader, others).</p>
</li>
</ul>
<h4><strong>Minimum Qualifications:</strong></h4>
<ul>
<li><p>Curiosity about analytical instruments, systems, applications, new products and technologies.</p>
</li>
<li><p>Technical education or chemical background.</p>
</li>
<li><p>Proficient in German and good knowledge of English language.</p>
</li>
<li><p>Driving license.</p>
</li>
<li><p>Excellent inter-personal, self-motivational and negotiating skills.</p>
</li>
<li><p>Passion to travel mainly within Switzerland. For training or special calls, international traveling including all EMEA Territory and the US is required.</p>
</li>
</ul>
<h4><strong>Preferred Qualifications:</strong></h4>
<ul>
<li><p>2-3 years’ experience servicing of our Molecular and / or Chromatography products or as a user.</p>
</li>
<li><p>Good hardware and software skills especially of Windows operating systems and applications as well as Microsoft Office package.</p>
</li>
<li><p>Strong problem solving skills.</p>
</li>
<li><p>Proven organizational skills with the ability to handle multiple tasks with different priorities.</p>
</li>
<li><p>Knowledge in French is an advantage.</p>
</li>
</ul>


Field Service Engineer (Molecular/Chromatography)

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