Foundations of a Sustainable, High-Performing QA Program

Build Confidence in Your Laboratory Data

Reliable laboratory data doesn't happen by chance, it is the result of a quality assurance program designed to detect risk, drive consistency, and support continuous improvement.

In this webinar, we'll explore the four foundational elements of an effective QA program: method development, analyst training, ongoing performance monitoring, and corrective action. Learn how laboratories can use precision, accuracy, control charting, trending analysis, and root cause investigations to identify issues before they impact data quality.

We'll also discuss practical strategies for verifying method performance, demonstrating analyst competency, sustaining long-term process control, and using certified reference materials as independent tools to strengthen confidence in analytical results.

Whether you are building a new QA program or looking to improve an existing one, this session provides actionable guidance for creating a robust and sustainable framework for quality.

Key takeaways

• Build a more effective and sustainable laboratory QA program.
• Use precision, accuracy, and control charting to improve data quality and identify issues early.
• Apply root cause analysis and certified reference materials to strengthen performance and corrective actions.

Who should attend

This webinar is designed for Quality Assurance (QA) and Quality Control (QC) managers, analytical chemists and laboratory scientists, laboratory managers and supervisors.

Don't miss it!

Speaker: Christy Abbas, PhD (Sr. Product Marketing Manager, Waters ERA)

Christy has been with Waters ERA for six and a half years. Her career spans roles at an instrument manufacturer, a biopharmaceutical laboratory, and a mining company. She earned her PhD in Applied Chemistry from the Colorado School of Mines.

Throughout her career, Christy has supported the nuclear, pharmaceutical, and chemical industries, as well as academia. Drawing on her background in analytical chemistry, product development, marketing, and sales, she is focused on expanding Waters ERA’s product portfolio to better meet evolving customer needs.