Quality Assurance Manager
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.
Quality Assurance Manager
Job Description
The Quality Assurance Manager (QAM) oversees QA compliance at the laboratory. The QAM ensures that company policies, procedures, and implementation of a robust and effective Quality System is maintained. This includes identifying or developing quality management tools, assessing risks and leading root cause investigations, evaluating company-wide trends for weaknesses and opportunities to advance the company’s leadership position in the environmental industry, and training quality staff in the implementation of Quality Systems, techniques, and tools. The QAM will also work with various accrediting bodies to maintain our many state and program certifications.
Quality Assurance Manager responsibilities include, but are not limited to, the following:
- Ensure adherence to highest quality and efficiency standards in laboratory operations
- Lead team, schedule, and train employees; ensure coverage and performance; foster morale and teamwork
- Lead interventions in laboratories with inadequate Quality Systems or management
- Review assigned laboratories’ monthly reports to stay current with laboratory issues and achievements
- Review audit responses for assigned laboratories as needed Compile Quality System metrics to monitor the status and performance of assigned laboratories
- Monitor laboratory certification activities to ensure no major losses of certifications Investigate issues raised by clients, QA, sales, and other departments to find root cause, implement corrective action, and document proper response
- Perform internal investigations of suspected data integrity related and/or ethics violation issues
- Provide review and comments on state, client, TNI, and federal agency programs and requirements
- Monitor regulatory and accreditation activities for business opportunities and threats
- Research Quality Systems information and stay abreast of new practices to maintain knowledge to provide guidance for the laboratory site.
- Participate in environmental industry committees or organizations to contribute to industry-wide initiatives that can impact the company Identify and/or develop model Quality System tools, policies, and procedures, and make these available for adoption within the laboratories
- Develop and participate in the Quality Management Training for new and prospective quality management staff Coordinate quality assurance and technical training courses, as applicable
- Assist Laboratory Directors/BUMAs in QA personnel decisions including: staffing, hiring, evaluations, and disciplinary actions as requested
- Attend meetings to stay current with industry trends and QA programs
- Participate in the Laboratory Information Management System (LIMS) oversight and standardization Assist with internal Quality Systems Audits as needed
Qualifications
The ideal candidate would possess the following skills and knowledge:
- Strong leadership, initiative, and teambuilding skills
- Knowledge of environmental laboratory accreditation requirements
- Quality Assurance and Quality Control principles
- Statistics and the fundamental application in an environmental laboratory
- Root cause analysis and corrective action principles
- Change management techniques and group dynamics
- Knowledge of environmental chemistry, regulatory methods and accreditation requirements, and instrumental techniques
- Experience with laboratory operations
- Strong analytical, logical, and negotiating skills
- Strong interpersonal skills and leadership abilities
- Ability to handle multiple priorities
- Strong computer, scientific, and organizational skills
- Excellent communication (oral and written) skills and attention to detail
- Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
- Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
Basic Minimum Qualifications:
- BS degree in a science, combination of QA experience and knowledge of the environmental testing industry may substitute for a degree.
- Minimum 5-10 years of environmental laboratory experience and 5 years QA experience. Advanced degree may substitute for experience.
- Authorization to work in the United States indefinitely without restriction or sponsorship
- Professional working proficiency in English is required, including the ability to read, write, and speak in English.
Additional Information
- Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with additional time as needed.
- Position is located at our Tinley Park, IL location.
- Position Pay Range is $65,000- $80,000 target range but will be reviewed based on experience.
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.
We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: https://careers.eurofins.com/
Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.
