Field Service Technician

Position Overview

The Field Services Technician is responsible for collecting water samples from private residences according to a daily assigned schedule. This role requires professionalism, accuracy in documentation, and adherence to company sampling procedures and quality standards.

Key Responsibilities

• Collect water samples from private homes following assigned daily routes
• Prepare and organize bottles and materials for scheduled sampling events
• Measure and record on-site pH, temperature and chlorine readings
• Accurately complete and maintain chain of custody (COC) documentation for all samples
• Properly store samples in a cooler with ice and deliver to ALS Sample Receiving
• Communicate client requests or concerns to the Field Services Supervisor or appropriate Customer Service Representative
• Perform routine company vehicle maintenance (fluid checks, basic upkeep, interior/exterior cleaning)
• Ensure compliance with field service sampling plans, assigned SOPs, QA Manual, and Client Service Manual
• Maintain a professional appearance and conduct when interacting with clients and staff
• Perform other duties as assigned

Qualifications

• Reliable personal vehicle (mileage and tolls reimbursed)
• Basic knowledge of plumbing systems
• Strong attention to detail and documentation accuracy
• Ability to follow strict procedures and quality standards
• Professional communication skills

Physical Demands:

• Able to speak and hear clearly while communicating with co-workers, Department team members, management, and clients.
• Able to lift to 50 lbs. on a consistent basis (may request and use a dolly for situations requiring heavy loads).
• Able to sit, drive, and walk for 100% of an 8-hour day.
• Must be able to drive and get in and out of vehicle.
• Dexterity in hands and fingers to operate vehicle, computer and other equipment.
• Must have average vision and able to see to read reports and operate vehicle, office equipment.

Working at ALS: 

Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work. 

Our benefits include:

• Structured wage increases 
• Comprehensive benefit package (including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

About ALS: 

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world. 

Everyone matters:

ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society.

ALS is a VEVRAA Federal Contractor. 

EOE AA Minority, Female, Veteran, Individuals with Disabilities 

• Click Here to view the EEO is the Law poster
• Click Here to view the FMLA Law poster
• Click Here to view the EPPA Law Poster
• Click Here to view the Pay Transparency Provision
• Click Here to view company E-Verify Participation Poster

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities.  

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. 

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply

Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.