Automation Field Engineer
As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.
Automation Field Engineer
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Join our team at Thermo Fisher Scientific and contribute to critical scientific research and innovation. As a Field Service Engineer III, you'll provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment. Working with advanced technology, you'll deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities. You'll resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance. This role offers excellent opportunities for professional growth and development within an organization dedicated to serving science.
REQUIREMENTS:
- A bachelor’s degree in Mechatronics, Electro-mechanical engineering, Electrical or Mechanical engineering, or other related discipline.
- Minimum 5 years practical experience in field service, installation, troubleshooting, repairing and calibrating sophisticated analytical instruments.
- Programming courses (or equivalent practical experience).
- Working proficiency of Momentum software features and operations is a plus.
- Ongoing technical training and certifications required
- Strong diagnostic and problem-solving abilities for hardware and software issues
- Excellent interpersonal communication skills and proven ability to build positive customer relationships
- Professional working proficiency in English; additional languages beneficial
- Ability to read and interpret technical documentation, schematics, and engineering drawings
- Proficiency with Windows operating systems, networking, and standard business software
- Demonstrated experience with automation, robots, and/or instrumentation.
- Achieved System Hardware and Software Integrator skills.
- Valid driver's license and ability to travel 50 - 75%, including regular 3 to 5 days onsite visits
- Physical ability to lift up to 50 lbs and work in laboratory environments
- Experience mentoring and training others preferred
- Ability to work independently while maintaining strong team collaboration
- Availability to respond to urgent customer needs
- Must follow all safety protocols and be able to work in cleanroom environments when required
