Scientist III, Field Applications
As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.
Scientist III, Field Applications
Job Description
Join Thermo Fisher Scientific Inc., the world leader in serving science, as a Scientist III, Field Applications. This is your chance to work with top-tier scientists and laboratories globally, driving innovation and efficiency in life sciences research. Our team of application specialists within the materials science customer domain is dedicated to solving sophisticated analytical challenges and improving patient diagnostics.
Analytical Instruments Group - Materials & Structural Analysis Division
Our Thermo Scientific brand offers customers in research, academic, industrial and applied markets a complete range of high-end analytical instruments as well as laboratory equipment, software and services. We craft, manufacture, and support the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales. Combining hardware and software expertise in electron, ion, FTIR, NIR, NMR UV/VIS and light microscopy with deep application knowledge in life sciences, electronics, and natural resources markets. Our laboratory elemental analyzers use x-ray fluoresce (XRD), x-ray diffraction (XRD), and arc spark optical emission (EOS) techniques for detailed analysis of bulk materials in the metals, cement, minerals and petrochemicals industries. We also provide a range of elemental analysis instruments used in product development. Our worldwide team of 4,600 employees is dedicated to customers’ pursuit accelerating innovation and driving efficiency!
Key Responsibilities:
- Perform high quality TEM product demonstrations, including developing new techniques and applications for Thermo Fisher Scientific partners and customers.
- Provide customer support and applications training post sales cycle and after the instrument has been installed, translating customer needs into workable solutions.
- Offer technical product expertise during all phases of the sales cycle.
- Cultivate positive customer connections, serve as primary contact for instrument/applications issues, explain advanced technology, present technical details, aid in app development.
- Provide continuous feedback to product groups and collaborate with marketing/development groups on future product developments.
- Report engineering and production issues from customers to the manufacturing department.
- Solve and report software and hardware issues.
- Recommend and advise on direction for potential applications consistent with customer requirements and technical feasibility.
- Provide technical support to our Sales team, R&D, Manufacturing, Customer Service, and other departments as required.
Minimum Requirements/Qualifications:
- PhD or equivalent experience in a scientific subject area, preferably Materials Science.
- Hands-on experience in tuning and using Image and Probe corrected TEMs.
- Experience in using electron/ion microscopes and energy dispersive spectrometers required.
- Excellent, enthusiastic, clear interpersonal skills, both written and verbal, are crucial to the success of this position.
- Outstanding customer interfacing skills a must.
- Confirmed ability to work well with multi-functional and cross-cultural teams.
- Frequent travel (up to 50%) and ability to travel both domestically and internationally, possession of a valid passport.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
