Application Scientist
As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Application Scientist
Join us as a Field Application Scientist in Transmission Electron Microscope and assist us in our mission to become the world leader in serving science. This dynamic position involves providing scientific training, demonstration, guidance, application support/troubleshooting and Technical sales/marketing support.
This is a field-based role, involving extensive travel across Southeast Asia. Occasional support needs to be provided to customers in the other countries in Asia-pacific region. The position comes with a competitive salary and yearly bonus. We offer many different career pathways in a global organisation, plus extensive resources and training opportunities to help develop an exciting career!
How will you make an impact
We will support the customer in-person at their lab, and by remote support station, phone and email, serving as a trusted advisor. In doing so, we will help to increase customer satisfaction and build loyalty and chip in to the overall success of the business.
- Deliver on-site and remote scientific application support & training support to our customers on our leading TEM products
- Perform product demonstrations at customer or NanoPort sites
- Diagnose & resolve product performance problems and customer queries/complaints
- Work with sales representatives on sales calls to give technical and applications assistance in response to customer inquiries
- Assist the regional sales team in the development of accounts by giving technical seminars and presentations that promote the use of our products
- Maintain up-to-date technical expertise and in-depth knowledge of our product portfolio and scientific developments in TEM and related subjects
- Build trust with our customers and excel in customer service
How you will get here
Education
- Masters Degree in materials science, applied physics or similar (PhD preferred).
Experience
- More than 5 years experience in EM related to Materials Science
- Experience in presenting technical materials in written and verbal form
Knowledge, Skills, Abilities
- Good knowledge on EM: Diffraction, Imaging and Spectrometry
- Experience in Thermo Scientific EM, Tecnai/Talos/Titan/Themis/Spectra (TIA, Velox, CEOS, GMS…)
- Customer-facing experience, with the emotional intelligence to understand customer concerns
- Able to connect with and support people optimally with varying levels of technical knowledge and expertise
- Better with some management experience
- Good digital literacy and have an interest for groundbreaking technology
- Willingness to travel extensively (up to 60%)
- Proficient in English
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
