Inside Sales Representative

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Please visit www.bruker.com

Bruker BioSpin, as part of the Bruker Group, is a high-tech international company and the world-leading manufacturer of complete solutions in Magnetic Resonance Nuclear Magnetic Resonance (NMR), Electron Paramagnetic Resonance (EPR) and Preclinical Magnetic Resonance Imaging (MRI). 

We develop high-tech analytical measuring instruments and methods that are used in many fields, from medical technology to materials science and food research.

Inside Sales Representative (m/f/d)

The Inside Sales Representative (H/F) is responsible for driving revenue growth and customers satisfaction within the Bruker Biopsin (BBIO) organization. The position can be office based in Wissembourg (67160) or home-office based in France.

Growth needs to be achieved in the broad definition of the BBIO ‘After-market’ product segment. Executing targeted sales campaigns to increase market penetration with our end-to-end portfolio consisting of Consumables, Services, Software, Accessory upgrades and other Aftermarket products and Services.

Engagement in the Pre-Sales phase is also part of the Inside Sales responsibility, including managing the lead queue from Marcom (inbound) and generating new leads by identifying and initiating prospect engagement (outbound), Nurturing and distributing to the appropriate Sales representative as defined in Sales Rules of Engagement.

Please apply with the CV in English.

Responsibilities

As an Application Engineer, your responsibilities include but not limited to:

• Top line growth of both Revenue and New order booking
• Execution of sales campaigns whilst keeping acutely aware of any cross- or up-selling opportunities
• Contribute to a increase in Net Promotor Score
• Work in collaboration with the field and market sales, service and application specialists
• Evaluate marketing-qualified leads and take appropriate actions as described in BBIO lead management and customer relationship processes using appropriate tools
• Recommend and support changes in processes that improve productivity
• Develop existing and build new customer relationships, ensuring Bruker is seen as a long-term business partner
• Work closely with the sales, Market Product Management and MarCom teams to leverage further growth opportunities and identify wins
• Provide Number of Bookings Forecasts for Inside Sales-owned opportunities
• Coordinate multi-department projects to meet deadlines
• Actively participate in an open-communication environment
• Ensure customer brand consistency and drive customer loyalty to Bruker
• Ensure sales, finance and legal policies and procedures are met
• Other duties as may be defined which are broadly in line with the duties and objectives above

Qualifications 

Required Soft skills

• Strong sales-oriented approach to the duties with value generation in mind
• Tenacity and self-motivation inspired by enthusiasm, drive and initiatives directed towards achieving successful outcomes
• Self-discipline and the ability to decide priorities in a rapidly changing commercial environment
• An outgoing and likeable personality with a high degree of personal integrity
• The personality of a natural team player, willing and able to build confidence and to establish strong co-operative relationships with personnel throughout the company, customer base and with key individuals within the industry
• A flexible attitude to adapt to the availability of the client
• A good standard of personal presentation.

Required Qualifications (School, University, Trainings)

• Degree in chemistry, analytical science or physics
• Degree and/or significant Experience in Sales, Business Administration or relevant field
• Experience in the high technology life science field
• Background in NMR is a plus
• Excellent written and verbal communication skills

Required Skills and experiences (IT, language, working skills/experience)

• Minimum two to three years of proven work experience in the Science Industry in a Sales role
• Fluent written/spoken French and English, and any other 3rd work proficient language 
• Creative thinker with a decision-ready attitude to achieve
• Hands on experience with CRM software SalesForce.com and SAP
• In-depth understanding of the lead management, customer relationship and sales administration process
• Computer literacy for document, presentation preparation and report writing
• Excellent interpersonal communication (both written and oral) skills in local language and English
• Proven negotiating skills
• Ability to deal with people at all levels