Field Service Engineer (NMR)

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.
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FIELD SERVICE ENGINEER NMR (m/f/d)

New opportunity based in the Benelux for a Field Service Engineer to install and provide support for high technology equipment in research labs of pharmaceutical companies, universities, and government research labs. Will work with highly complex equipment (example: Bruker NMR – Fourier Transform Infrared Spectrometers) which requires an advanced understanding of electronics and optical alignment. This position will report to our Leiderdorp office in the Netherlands or Kontich office in Belgium when not in the field at customer sites.

Responsibilities

• NMR and MRI service and support for our customers

• NMR spectrometer and MRI system installation at customer site

• Customer training at site, in-factory, and online

• Maintenance and Troubleshooting of NMR spectrometer and MRI system

• Provide support to sales, application and service

• Frequent travel within Benelux is required, occasionally other destinations

Qualifications

Personal

• Outgoing and good at building relationships through inspiring trust and confidence

• A professional image and a very high standard of personal presentation

• Self-motivation and a willingness to work with others towards a shared goal

• The ability to contribute to a team effort, yet to accept responsibility for an individual role within the team

• Excel at continual learning in a rapidly advancing technological area

Qualifications

• A BSc. in electrical or electronic engineering, or a related discipline, or be able to demonstrate a similar level of knowledge and skill gained by practical experience in analytical instrumentation world

• Special acquired knowledge in the techniques NMR or MRI will be an advantage

• Knowledge in cryogenics, pneumatics, RF, and computer networks will be very welcome

• A valid driving licence is required

• No visa restriction preventing from travel in the EU

• Willing to travel for 80% of the time

Skills and Experience

• Capacity to take responsibility for the complete installation and commissioning of sophisticated instrumentation and to instruct users in its basic operation

• Ability to diagnose causes of malfunction and to actively resolve customers’ service problems

• Good computer literacy, including familiarity with data system hardware and industry standard operating systems, Linux knowledge will be a plus

• Ability to communicate effectively at all levels with good spoken and written English

• other European languages (Dutch and French) will be a plus