Field Service Engineer II
As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Field Service Engineer II
In this role, you will work closely with the regional service manager and be responsible for delivering comprehensive services on optical emission spectroscopy (OES), x-ray fluorescence (XRF), and x-ray diffraction (XRD) systems. Your tasks will involve installation, repairs, preventive maintenance, instrument qualifications, as well as interacting with customers and collaborating with various teams such as sales, technical support, and engineering.
Job Responsibilities
- Perform on-site installation, repair, maintenance, qualification, and validation of optical emission spectroscopy, x-ray fluorescence, and x-ray diffraction systems.
- Use customer management software to keep track of service calls, manage parts inventories, and complete job tasks.
- Inspect malfunctioning products, analyze inspection findings to resolve source of the problem, and recommend repair, replacement, or other corrective action.
- Serve as a communication link between the customer and the company to ensure effective service delivery.
- Develop and conduct training on the safe operations of the equipment and demonstrate skills to trainees, including both team members and customers.
Job Requirements
- High school diploma or equivalent experience, with a strong preference for a Bachelor's degree in Sciences, Engineering, or a related field. Equivalent experience will also be considered.
- 3 or more years of hands-on experience as a Service Engineer, particularly working with analytical instrumentation. Working experience with optical emission spectroscopy, x-ray fluorescence, and x-ray diffraction is a strong plus.
Location
- Greater New York or New Jersey area preferred.
Work Schedule
- Standard (Mon-Fri)
Environmental Conditions
- Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Apply today! http://jobs.thermofisher.com
Join Thermo Fisher Scientific and be part of a team dedicated to making the world healthier, cleaner, and safer. We value diversity and believe in the power of collaboration to drive innovation and scientific advancements. Apply today and start your journey with us!
